Cancelation of Order Policy:
Canceled orders may be charged a $10 to $20 cancelation processing fee. The fee covers the costs of processing your paperwork/credit cards and the handling/purchasing of fabrics.
While we aim for perfection, we don’t always get there. If the garments or accessories do not fit, please call or e-mail us first for a confirmation of the return. If approved, simply return the unworn item(s) with a letter stating the reason for return/exchange, your full name, address, and order number if you have it. Returns on worn or mishandled items will not be accepted. All refunds/returns are per our discretion. Sorry, shipping costs cannot be refunded on returned orders.
Items damaged during shipping are not our responsibility. We make every effort to carefully wrap and protect the items before shipping.
If you have any complaints or problems with our products please call us at 978-531-1485 10 AM to 6 PM EST, and we will make every effort to rectify the situation. We thank you for your patronage.
We have made every effort to display as accurately as possible the colors of our products that appear on this site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
All orders are shipped using US Priority Mail unless otherwise requested.
Shipping to Foreign Countries:
This website is based for residents of the U.S.A. Orders shipping to other countries may result in additional shipping costs for customs fees, insurance and postage. Additional tarrifs, taxes, or customs fees are the buyers responsibility. The prices displayed on the website are quoted in U.S. dollars. Your credit card company determines your currency conversion rate.
By accessing this site, the user agrees to the following terms and conditions. You hereby waive any and all claims and causes of action of every nature, including claims for negligence, arising out of your access or use of, or your inability to access or use this Internet site, the services and products provided in it, and the information available on site. Neither Threads of Time, nor any of its employees, shall be liable to you or any one else for any loss, injury, or damage of any type. Any person who violates this user agreement or the copyrights reserved in this site shall be liable to Threads of Time for all damages caused by that violation, including reasonable attorney fees, costs, and expenses and shall forfeit to Threads of Time any income derived from that violation. This user agreement and any disputes arising out of or related to the site shall be governed by and construed and enforced in accordance with the laws of the State of Massachusetts. The terms of this agreement may not be changed except by written agreement from Threads of Time.